Shipping & Returns

1- SHIPPING TIMES

 

We have manufacturing facilities in the U.S., Mexico and Europe to accommodate our broad spectrum of customers.

U.S. ITEMS
U.S. customers will be shipped items from our U.S. or Mexico facilities depending on supply availability. Depending on your location, shipping times will vary.  On average, our U.S. items take 4 to 7 days to receive.  In addition, as items are made-to-order, please allow 2-3 days processing especially during the busy holiday seasons.  A U.S. item shipped overseas can take anywhere from 10 to 20 days depending on the final destination.

See https://whimzytees.com/collections/usa for details.

IMPORTED ITEMS

All-over-print crop tops, sweatshirts and hoodies are printed and shipped either from Europe or Mexico no matter where you reside in the world and can take 7 to 14 days for receipt. Depending on your location, shipping times will vary. Other items are printed and shipped from the location nearest to you thus reducing turn-around time by 3 to 4 days.

See https://whimzytees.com/collections/imported for details.

ADDITIONAL SHIPPING INFORMATION

Orders shipping from the U.S. to a U.S. location take 3 to 7 days.  Orders shipping from Mexico to a U.S. location take 3 to 7 days.  If you reside in Europe, most items will be printed and shipped from Europe and shipping times will be similar to U.S. shipping times.

On average, worldwide shipping to other locations takes 10 to 20 days and is sent via that country's tracking service with last mile shipping within the U.S. handled by USPS.  In addition, please allow 2-3 days processing on our end as well as the supplier's end especially during the busy holiday seasons.  When the item (s) ship, you will be given a tracking number.

See https://whimzytees.com/collections/imported for details.

See https://whimzytees.com/collections/usa for details

 

 

 

2- FAULTY GOODS

Please return your item(s) to us within 7 days after finding the fault, and remember to get in touch before returning.

Please don’t use any faulty items after finding the fault, or we may not be able to provide a refund.

 

3- RETURNS & REFUNDS

 

We believe in our products so much that we offer a 15 day No-Hassle refund policy. If you're unhappy about your purchase, send us the product back in new and wearable condition and we'll refund your money immediately. Shoes should only have been worn on carpeted surfaces and the soles be unworn and unscratched.

You can email us at info@whimzytees.com

 

4- SHIPPING COST FOR RETURNS

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, and free shipping was applied, the cost of the original shipping charge will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.